Goautodial 4 Enable Softphone Registration

HOWTO Enable Softphone Registration

1. Navigate to Administration > GOWebRTC Dialer Settings and uncheck/untick the Enable WebRTC.

2. Navigate to Telephony > Users > Select your User and Scroll down to Phone Login.

3. On your Softphone input the Phone Login as your Username and your User password for Password. On the Domain field set your Dialer IP address or you may use your dialer valid domain.

4. Upon login the softphone will ring. Click Answer and you should be able to hear a voice prompt "You are the only person in this conference" confirming you logged in successfully.

• DO NOT HANG UP your softphone (It will disconnect you from the agent web session on your browser)
• Minimize your softphone and you proceed to make calls.

Comments

Vicidial Scratch installation Alma -9

Step 1 – Download the dependencies hostnamectl set-hostname xxxxxx.xxxxx.xxx ### Use YOUR SubDomain vi /etc/hosts ##Change domain name for actual server ip (xxx.xxx.xxx.xxx complete domain name subdomain only) timedatectl set-timezone Asia/Kolkata yum check-update yum update -y yum -y install epel-release yum update -y yum install git -y yum install -y kernel* sudo dnf install kernel-devel-$(uname -r) -y #Disable SELINUX sed -i 's/SELINUX=enforcing/SELINUX=disabled/g' /etc/selinux/config reboot Step 2 – Run the Script cd /usr/src/ git clone https://github.com/manish23k/vicidial-install-scripts cd vicidial-install-scripts ####For PHP 7.4 use this script. chmod +x alma-rocky9-ast16.sh ./alma-rocky9-ast16.sh Or the Asterisk 18 version: chmod +x alma-rocky9-ast18.sh ./alma-rocky9-ast18.sh ####For PHP 8 use this script. chmod +x main-installer-php8.sh ./main-installer-php8.sh

How to delete old call logs and other logs in vicidial or goautodial.

Step 1 : SSH to the server using the Putty Step 2: login to mysql by typing mysql -p (if you dont know password try below command ) mysql -ucron -p1234 Step 3 : select the asterisk database by typing use asterisk step 4: Run the below command to check total disk occupied by asterisk database SELECT table_schema AS "asterisk", ROUND(SUM(data_length + index_length) / 1024 / 1024, 2) AS "Size (MB)" FROM information_schema.TABLES GROUP BY table_schema; Step 5 : Run the below command to check disk space consumed by each table in asterisk database SELECT table_name AS "Table", ROUND(((data_length + index_length) / 1024 / 1024), 2) AS "Size (MB)" FROM information_schema.TABLES WHERE table_schema = "asterisk" ORDER BY (data_length + inde...

Alma 9 Vicidial Selfsign Webrtc

I am going to provide step by step guide to integrate, enable and configure the viciphone(a webrtc phone) in vicidial (also applicable to any vicidial based system) using the Self Signed SSL Certificate ,ie without a public-ip and FQDN or accessing the vicidial with internal LAN IP. 1️⃣ Install OpenSSL (if not installed) sudo dnf install -y openssl 2️⃣ Generate a Private Key openssl genpkey -algorithm RSA -out selfsigned.key -pkeyopt rsa_keygen_bits:2048 3️⃣ Create a Certificate Signing Request (CSR) openssl req -new -key selfsigned.key -out selfsigned.csr It will prompt you for details like: Country Name (e.g., IN ) State or Province (e.g., Gujarat ) Locality (City) Organization Name Common Name (Domain, e.g., example.com or your server IP) Email Address You can use localhost or an IP address if needed. 4️⃣ Generate a Self-Signed Certificate openssl x509 -req -days 365 -in selfsigned.csr -signkey selfsigned.key -out selfsigned.crt -days 365 → Valid for 1 year (Adjust as needed) ...

MANISH K

Search This Blog