voice broadcast in vicidial Step by Step Guide

Follow all below mention steps:-

1. Open https://ttsmp3.com/

2. Select Voice Indian English

3. Type whatever you want to convert into voice.

4. Read and confirm and then download as a MP3.

5. Open downloaded file with wavepad and convert into 16bit Mono 8k PCM WAV.

or you can use online audio converter from below mention link.

site support .wav file only so you need to convert MP3 file to wav using below mention site.

https://g711.org/

6. Upload file to vicidial audio store.

7. Manual copy file into /var/lib/asterisk/sound/ folder using winscp software.

https://winscp.net/download/WinSCP-5.21.6-Portable.zip

8. Copy campaign from existing Broadcast camp.

9. Click on created camp and select details view then click on survey
select Survey First Audio File:- as audio file which we created in step 1 and submit.

10. Create list and select campaign as Newly created campaign broadcast, and change routing extensions.

11. Create user with same name of remote agent.

12. Create remote agent for campaign.

13. Remote agent External Extension: 8300

14. upload leads and go into remote agent and select active,
dialing will start within 2 to 5 min.

Comments

Vicidial Scratch installation Alma -9

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How to delete old call logs and other logs in vicidial or goautodial.

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Alma 9 Vicidial Selfsign Webrtc

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MANISH K

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