ViciDial: Add a ViciDial External-user Agent on their home phone

 This tutorial goes over the steps needed to create an EXTERNAL phone entry that will allow an agent to log in as a vicidial user from their home phone or mobile phone.

1. Go to the ViciDial administration page, go to the Admin → PHONES section and click on the ADD A NEW PHONE link

2. For this tutorial we will use the following values for the fields on the ADD A NEW PHONE form :

- phone extension: E7777
- dialplan number: 917275551212 (this is where you put the agent's phone number as you would dial it from a phone on your phone system)
- voicemail box: 0
- outbound callerid: 7275551212
- (we will leave phone and computer IP address fields blank)
- server ip: 10.10.10.15 (set this to your server ip)
- login: E7777
- password: test
- status: ACTIVE
- active account: Y
- phone type: external
- full name: ext agent
- (we will leave company and picture fields blank)
- client protocol: EXTERNAL
- local gmt: -5 (GMT timezone, this does NOT include adjusting for Daylight Savings Time)

3. Click submit to create this phone record and logout of the vicidial admin.php

4. Have the agent log into the vicidial.php script with the phone login of "E7777" and phone password of "test".

5. Within a few seconds the agent's phone should ring and they will be logged into ViciDial and can proceed as normal to take calls.